Scope of the Privacy Policy
This Privacy Policy governs the manner in which LottoStar Arcade, operated by Colin Farrow and located at 123 Florida Road, Morningside, Durban, 4001, KwaZulu-Natal, South Africa, collects, uses, maintains, and discloses information collected from users of the lottostar.site website. This policy applies to the site and all products and services offered by LottoStar Arcade in compliance with the Protection of Personal Information Act (POPIA) and other relevant South African laws. The policy ensures that your personal information is handled with the highest standard of care and accountability, reflecting our commitment to privacy and security. By accessing or using our website, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy as amended from time to time. The policy is designed to provide transparency regarding our information practices and to ensure that users understand their rights related to personal data handled by LottoStar Arcade. Users are encouraged to review this policy regularly for updates. This Privacy Policy does not apply to information collected offline or via channels other than this website. If there are terms in this Privacy Policy that you do not agree with, please discontinue use of our services immediately. This policy also outlines the means by which information will be handled in relation to our arcade games, lotto-style slotteries, scratchcards, instant jackpots, and all other interactive experiences offered by LottoStar Arcade. We reserve the right to modify this policy at any time without prior notice; however, changes will be posted on this page with an updated revision date.
Information Collection Practices
We collect personally identifiable information from users in various ways, including, but not limited to, registration on the website, logging in, installing the LottoStar app, filling out forms, and in connection with other activities, services, features, or resources we make available on our site. Users may be asked, as appropriate, for their name, email address, mailing address, phone number, account credentials, identification details, and payment information, among other personal details. We may also collect non-personal identification information whenever users interact with our site, including browser name, technical information about the means of connection, and usage data. The information collected is necessary for facilitating gaming experiences, processing transactions, providing customer support, personalizing content, preventing fraudulent activities, and complying with legal obligations. While providing certain information is voluntary, some data is necessary for full access to our services. We collect such information only if you voluntarily submit it to us during your interactions with our website and mobile app, and we take steps to make clear which information is mandatory. Passive data collection through cookies and similar technologies may also occur, providing analytics to improve site functionality and user satisfaction. The accuracy of the data you provide is your responsibility; incorrect or incomplete information may affect your access to our services. We may periodically request users to update or verify their data to maintain accuracy. All collected data is maintained in accordance with our internal data retention policies and applicable regulations.
Use of Personal Information
LottoStar Arcade uses collected personal and non-personal information for a wide range of operational, administrative, and promotional purposes. Chiefly, such data serves to personalize user experience, improve customer service, facilitate registration, process financial transactions, and provide updates or pertinent information regarding our products and services. We utilize your data to enable secure access to our arcade games, aviator, crash games, jackpot arena, reel rush, slotteries, and other interactive features, tailoring content and recommendations to your preferences and enhancing your overall interaction with the platform. Information may be used to analyze user trends and behavior, maintain the security and integrity of our systems, enforce our terms and conditions, and communicate with you regarding account status, promotional offers, or news related to LottoStar Arcade. Furthermore, data is used for legal compliance, accounting, auditing, and dispute resolution. We will not use your information for purposes incompatible with those described in this policy, and any significant new uses will require your explicit consent. LottoStar Arcade does not engage in the sale or rent of your personal information to third parties. Aggregate or anonymous data may be used for analytical purposes without affecting your individual privacy. If at any time you wish to opt out from receiving communications from us, clear instructions will be provided in all correspondence.
Disclosure of Information
We take your privacy seriously and are committed to maintaining the confidentiality of your personal information. LottoStar Arcade may disclose your information to authorized third party service providers who perform services on our behalf, such as payment processing, identity verification, IT services, customer support, and analytics. These third parties are contractually obligated to maintain the privacy and security of your information and to use it solely for the purposes for which it is provided. Under limited circumstances, we may also disclose personal information when required or permitted by law, including to comply with subpoenas, legal proceedings, or court orders, or to protect the safety, property, or rights of LottoStar Arcade, our users, or the public. Additionally, we may share aggregated, non-personally identifiable information with partners, advertisers, or third parties for analysis, reporting, or promotional purposes. In the event of a merger, acquisition, restructuring, or sale of LottoStar Arcade or its assets, your information may be transferred as part of that transaction, subject to the promises made in this Privacy Policy. Users will be notified in case their personal information is to be transferred to third parties or used for other purposes not described here, and have the opportunity to consent or decline.
Data Security and Retention
LottoStar Arcade employs robust physical, electronic, and managerial security measures, consistent with South African legal requirements, to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Security practices include, but are not limited to, the use of firewalls, encryption technologies, secure servers, password protection, and regular security audits. Staff and contractors are bound by confidentiality agreements and receive regular training on data privacy and protection. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure, and LottoStar Arcade cannot guarantee absolute security of your data. In the unlikely event of a data breach, we will notify affected individuals and regulatory authorities as required by South African law. We retain your personal information only as long as is necessary for the fulfillment of the purposes set out in this policy, unless a longer retention period is mandated or permitted by law. Upon the expiration of the retention period or upon your request, your information will be securely deleted or anonymized such that it can no longer be linked to you. Users are encouraged to play an active role in safeguarding their own data, including choosing strong passwords and protecting account access credentials.
User Rights and Choices
As a user in South Africa, you have the right to access, update, rectify, and erase your personal information collected by LottoStar Arcade, subject to certain legal and contractual restrictions. You also have the right to object to or restrict the processing of your data and to withdraw your consent at any time where consent was relied upon, without affecting the lawfulness of processing prior to withdrawal. Users may request details of their personal information held by LottoStar Arcade and request corrections for any inaccuracies by contacting us through the channels provided below. Additionally, you have the right to lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been infringed. All requests will be handled promptly and in accordance with applicable law. Opt-out options from marketing or promotional emails are included in all such communications. However, operational and account-related communications may still be sent to ensure uninterrupted service. LottoStar Arcade may verify the identity of the requester to prevent unauthorized access or alteration of data.
Cookies and Similar Technologies
LottoStar Arcade uses cookies and similar technologies to enhance user experience, facilitate navigation, analyze usage patterns, and provide personalized content. Cookies are tiny files stored on your device that allow the website to remember your actions and preferences over time. We may use both session and persistent cookies for authentication, security, and to gather statistical information about site usage. Third-party service providers may also use cookies or similar technologies on our behalf to collect anonymized data regarding your interactions with the site. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the site may not function properly if cookies are disabled. Essential cookies are necessary for the basic operation of the website and cannot be switched off. Information collected through cookies will be treated as personal information where applicable by law, and will be protected as described in this policy. By using our site, you consent to the use of cookies and similar technologies as described herein.
Children's Privacy Protection
LottoStar Arcade is committed to protecting the privacy of children and minors and does not knowingly collect or process personal information from anyone under the age of 18. Our website and services are intended strictly for adults as defined by South African law, specifically individuals aged 18 years or older. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our records. Parents and guardians are encouraged to monitor their children's online activities and to contact us if they believe that their child’s personal data has been provided to us without verifiable parental consent. We reserve the right to request proof of age or verification of identity to comply with this aspect of our Privacy Policy. Any accounts suspected of being registered or accessed by individuals under the legal age will be closed, and all associated data will be expunged, except where retention is required by law.
International Data Transfers
In some circumstances, personal information collected on our website may be transferred to, stored, and processed in countries outside of South Africa. Whenever personal data is transferred internationally, LottoStar Arcade will ensure that adequate data protection measures are in place in accordance with POPIA and other relevant regulations. This includes contractual agreements and other mechanisms deemed appropriate by law to safeguard the security and confidentiality of your data. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence, understanding that protections are in place to uphold your rights and safety. Users with concerns regarding international data transfers are encouraged to contact us for further information on the specific safeguards implemented.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, your personal information, or wish to exercise any of your statutory rights, please contact LottoStar Arcade’s owner:
- Colin Farrow
- 123 Florida Road, Morningside, Durban, 4001, KwaZulu-Natal, South Africa
- Email: [email protected]
We are committed to addressing your concerns promptly and transparently in accordance with South African privacy regulations and industry best practices. All communications will be treated with the utmost confidentiality and responded to within a reasonable timeframe. Users may also contact us to obtain further clarification on any aspect of this policy, including the exercise of their data subject rights as provided by law.